INTEGRATED MANAGEMENT SYSTEM
Integrated Quality-HSE Management System in SANMAR covers the whole procedures of shipyard production facilities at every stage and harbor tugboat services as well.
It also concerns all the company & sub-contractor employees, including blue collar workers, technicians of workshops and staff members of departments such as design, purchasing, accounting and training, visitors, customer experts, class surveyors… Attitude and values of Integrated Quality-HSE Management System can be listed as follows;
- Maintain a good team spirit and encourage effective, open and honest communication,
- Be customer friendly and proactive towards Company and Interface Parties,
- Identify problems by reaching their root causes as soon as possible and ensure that they are reported to the appropriate level for quick and permanent solutions.
- Effective Quality-HSE Management and Process Quality Control of all processes under customer focus approach.
Sanmar has a well implemented and continuously developed integrated management system in “Ship Building, After Sales Services / Pilotage & Tugboat Services” by the ownership of all personnel.
Sanmar has ISO 9001 certificate since 2002 by ABS, and develop the company systematic approach by an effective implementation ISO 14001 and OHSAS 18001 requirements in 2011. This integrated management system has the certificated by Lloyd’s Register Quality Assurance in January 2012. The management system is applicable to: “Ship Building, After Sales Services / Pilotage & Tugboat Services”
QUALITY
SANMAR, known as a “Role Model” in its sector, believes that permanent Customer Satisfaction leads to excellent work results. Company sees the sustainability of production & verification processes and customer satisfaction as crucial elements that have made possible the international success the company has enjoyed to date. The “Quality everywhere” principle is our best way to prevent the non-conformities from the beginning, by Customer Focus & Managing Processes by Objectives.
We believe that the key to fulfilling our commitments to our global customer base lies in creating value and promoting our image as a role model for others in our sector by keeping our document database detailed and always up-to-date; carrying out regular training programs for our excellent staff and suppliers; our goal-oriented approach to project management and our efficient, time and cost saving results achieved with a positive team spirit.
Sanmar’s well designed & projected new built shipyard is including many technological applications and developments. This results in high quality production capability. All of the production is carried out within covered workshop.
Every ship we build meet the requirements of international regulations, classification rules and it is delivered on time according to our project plans. Working with IACS member class societies, feedback coming from global customer network & with more than 40 years of knowhow and experience from its own fleet, Sanmar improves Quality knowledge day by day.
Design is one of the key factors of efficient construction to decrease the rework hours and to produce vessels with highest quality.
Conformance with the required standards about ship building is judged on the basis of objective evidence as demonstrated by reviews, audits, surveillance and selected witnessing. This is to verify the technical integrity of the facility and that design, equipment and materials, construction, out-fitting, launching, and testing in the factory-shipyard & in the sea.
Commissioning activities are undertaken in a manner that will provide the quality of the end product, with monitoring of ITP-Inspection Test Plan as per prepared precisely.
Lloyd’s Register Certificate of Approval
QUALITY POLICY
All of the employees are knowledgeable of the quality policy in SANMAR, and all processes are executed in accordance with this policy.
Taking into account the risks and opportunities appropriate to the expectations of the stakeholders within the internal and external contexts of the organization, we are committed to providing sustainability and innovation in success by establishing a framework for quality targets supporting the appropriate strategic objectives.
We ensure that non-conformities are prevented from the outset with our “QUALITY EVERYWHERE” principle.
In our Shipbuilding, Tugboat Services & After Sales Services facilities, we ensure the satisfaction of all Internal and External Stakeholders by following the principles of TEAMWORK with the understanding of COMMON COMMUNICATION and LEADERSHIP in which all stakeholders can participate:
- To understand and identify the NEEDS AND EXPECTATIONS OF OUR STAKEHOLDERS, and to meet the required RESOURCES and OUTPUTS in time & quality,
- By evaluating the capabilities and future resources of our processes during the Design, Production, Operation and After-Sales Service stages, and by updating our GLOBAL TECHNOLOGY and CORPORATE SYSTEMATIC STRUCTURE,
- Based on PRODUCT AND SERVICE RESPONSIBILITY; to fully comply with the International Rules, Standards & Legal Requirements we undertake,
- Encourage the creative thinking of our COMPETENT, TRAINED AND EXPERIENCED PERSONNEL by providing them with Corporate Wide lnformation and Support,
- Establishing close relations with our SUPPLIERS to ensure their systematic and technological development
We adopt the approach of “CONTINUOUS IMPROVEMENT, DEVELOPMENT & CHANGE” in our lntegrated Management System and Operations.
We prevent the wastage of all kinds of resources and labour with the conscious of “SAVING in lnputs & EFFICIENCY in Outputs.”
Organised Change Management results by creating “EFFECTIVE BUSINESS RESULTS”; we aim for all our stakeholders, including our customers, suppliers, employees, and founders to win.
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